What's Your Firm's Love Language?
How do you show clients you care — and is it what they actually want?
Why this matters
Every firm shows care differently. Some communicate constantly. Others go above and beyond silently. Understanding your default style reveals whether you're connecting with clients — or missing the mark.
What you'll get for completing the survey
- Discover your firm's default way of showing care
- See if your style matches what clients actually want
- Get specific ways to improve client relationships
Q1
A client's case just settled/closed successfully. What's your move?
Select one
Tap an option to continue
Takes 2 minutes. Your results appear instantly.
Client relationships
How you show care matters
Different clients need different things. Understanding your default style helps you adapt — and avoid blind spots.
Communication Styles
Some clients want constant updates. Others want to be left alone until it's done. Know which you default to.
Expectation Gaps
When your style doesn't match what clients need, they feel neglected — even if you're working hard.
Referral Drivers
Clients don't refer based on results alone. They refer based on how you made them feel.