TCPA Consent Policy

1. Introduction

This TCPA Consent Policy ("Policy") describes how Redwood Meridian LLC, doing business as My Legal Academy ("Company," "we," "us," or "our"), communicates with you via telephone calls, text messages (SMS/MMS), and other electronic communications in compliance with the Telephone Consumer Protection Act ("TCPA") and related regulations.

Our principal place of business is:
21550 Oxnard Street
Woodland Hills, CA 91367

2. Your Consent

By providing your telephone number (including mobile phone number) to My Legal Academy, you expressly consent to receive communications from us, including:

• Telephone calls (including calls using an automatic telephone dialing system or prerecorded voice)
• Text messages (SMS and MMS)
• Voicemails

These communications may be made for the following purposes:

2.1 Transactional Communications

• Appointment reminders and confirmations for consultations, Revenue Leak Audits, and scheduled calls
• Account notifications and service updates
• Responses to your inquiries
• Information about your program enrollment or services
• Important updates about changes to our services
• Technical alerts or security notifications

2.2 Marketing Communications (With Your Additional Consent)

• Promotional offers and special programs
• Educational content and resources
• Event invitations and webinar announcements
• Newsletters and industry insights
• Information about new services or features

3. Message Frequency

Message frequency varies based on your interactions with us, your account activity, and your communication preferences. You may receive:

• Appointment reminders: Typically 24-48 hours before scheduled calls
• Account notifications: As needed based on your account activity
• Marketing messages: Frequency depends on your subscription preferences, but we respect your time and do not over-communicate

4. Standard Rates Apply

Message and data rates may apply. Standard message and data rates from your mobile carrier may apply to any messages we send or you send to us. You are solely responsible for any charges from your mobile carrier. Please contact your mobile carrier for details about your text messaging plan.

5. How to Opt Out

You may revoke your consent and opt out of receiving communications from us at any time using any of the following methods:

5.1 Text Message Opt-Out

Reply STOP to any text message you receive from us. You will receive a confirmation message and will be removed from our text messaging list.

5.2 Communication Preferences

Visit our Communication Preferences page to manage your subscriptions and opt out of specific types of communications.

5.3 Contact Us Directly

Contact us via email or phone to request removal from our communication lists:

• Email: privacy@mylegalacademy.com
• Phone: (213) 561-6456
• Mail: 21550 Oxnard Street, Woodland Hills, CA 91367

5.4 Email Opt-Out

Click the "unsubscribe" link at the bottom of any marketing email to opt out of email communications.

We will honor your opt-out request promptly. Please allow up to 10 business days for your request to be fully processed. Note that even if you opt out of marketing communications, you may still receive transactional messages related to your account, scheduled appointments, or services you have requested.

6. Help and Support

For help with our messaging services, you can:

• Reply HELP to any text message for assistance
• Email us at techmanager@mylegalacademy.com
• Call us at (213) 561-6456

7. Supported Carriers

Our SMS services are compatible with most major U.S. carriers, including but not limited to: AT&T, T-Mobile, Verizon, Sprint, and other participating carriers. Carriers are not liable for delayed or undelivered messages.

8. Consent Is Not Required for Purchase

Your consent to receive automated calls or text messages is not required as a condition of purchasing any goods or services from My Legal Academy. You may purchase our services without consenting to receive automated communications.

9. Privacy

We respect your privacy and will not share, sell, or rent your phone number to third parties for their marketing purposes. Your phone number will only be used for the purposes described in this Policy and our Privacy Policy.

We may share your phone number with service providers who help us deliver communications (such as SMS platforms), but these providers are contractually obligated to protect your information and use it only for our specified purposes.

10. Our Commitment

We are committed to:

• Complying with the TCPA and all applicable federal and state regulations
• Only sending communications to individuals who have provided proper consent
• Honoring all opt-out requests promptly
• Maintaining accurate records of consent
• Providing clear and easy ways to opt out of communications
• Communicating with transparency and respect for your time

11. Changes to This Policy

We may update this TCPA Consent Policy from time to time. We will notify you of any material changes by posting the updated Policy on this page and updating the "Last Updated" date. Your continued interaction with us after any changes constitutes acceptance of the revised Policy.

12. Contact Information

If you have any questions about this TCPA Consent Policy or our communication practices, please contact us:

My Legal Academy
(A DBA of Redwood Meridian LLC)
21550 Oxnard Street
Woodland Hills, CA 91367

Privacy Inquiries: privacy@mylegalacademy.com
Technical Support: techmanager@mylegalacademy.com
General Inquiries: info@mylegalacademy.com
Phone: (213) 561-6456