Ep. 82 - How to Provide Outstanding Customer Service (& Why It’s Necessary) - with Keith Magness

Keith Magness is an accident a car, truck, and motorcycle accident attorney, and providing outstanding client service is the hallmark of his practice. We discuss strategies for running a solo practice, the most important of which is how you form relationships with existing clients.

Resources:

• Connect with Keith: MagnessLaw.com | klm@magnesslaw.com
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• Listen to episode 22, where Lisa Solomon discusses Now Counsel Network
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• NetDocuments - Online & Paperless Document Management
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• Fujitsu ScanSnap Document Scanners
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• Crisp Video - Video Production & Marketing Services
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• Ruby Receptionists - Online Call Answering Service
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• Clio - Case & Practice Management Software
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• Xero - Accounting Software (integrates well with Clio)

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Get in touch with Sam:

• MLA Website
• LawyerClub
• Purchase Sam’s book
• The Law Entrepreneur website
• My Legal Academy Youtube
• My Legal Academy Linkedin
• My Legal Academy Facebook Page
• My Legal Academy Instagram

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